Policies

  Overview

Policies
The following is a summary of our Privacy Policy. It states what information we gather from you and how we use it. We never share your information with other customers or third parties without your explicit permission.

 

 

Personal Information

 

 

Credit Card information is kept confidential and will only be viewed by persons processing the credit card. Yor name, address , e-mail address or telephone number will never be sold or distributed. We only use your provided contact information in conjunction with the order it was submitted with. We do not subscribe you to any bulk e-mail of any sort.
 

 

Parts Availability

 

 

We carry thousands of parts in our inventory, and have many more available through ou suppliers. No dealer can carry all parts for all mowers though, Odd parts may have to be ordered directly from our supplier and will take a additional 2-3 working days.
 

 

Returns

 

 

All Returns Must FIRST be authorized by Pete's Small Engine before returning. Authorization number must be written on the outside of the package. NO RETURNS ON ELECTRICAL PARTS OR ELECTRICAL ITEMS. All returns will be subject to a 20% Restocking Fee unless a error was made on our part. No Return on any part that has been installed or damaged. Special order items are not returnable. No returns after 30 days will be accepted. In short, make sure what you order is what you need.